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Cancellation Policy
Your appointment time is reserved specifically for you. If you need to cancel or reschedule, please provide at least 24 hours' notice whenever possible.
Cancellations or rescheduling requests made less than 24 hours before the scheduled appointment may be subject to a cancellation fee of up to the full cost of the scheduled treatment.
We understand that unexpected circumstances and emergencies can occur. Please contact us as soon as possible if you are unable to attend your appointment, and we will consider the circumstances when applying the cancellation policy.
If you need to cancel or reschedule your appointment, please contact the clinic as soon as possible.
Check-In
For initial consultations, please arrive at least 15 minutes before your scheduled appointment to allow time to complete the required Patient Health Summary Form.
If you prefer, you may complete the form in advance and bring a printed copy to your appointment or email it to info@aloehealthclinic.ca.
For returning patients, we recommend arriving at least five minutes before your appointment to allow time for check-in.
If you are pregnant, experiencing active bleeding, or have a communicable or infectious condition that may be relevant to your care, please notify the clinic in advance. This allows your practitioner to determine whether any adjustments to your care are appropriate.